Dynamic Computing is looking for a new Operations and Procurement Specialist!

Dynamic Computing is a leading IT Service Provider to small companies located in the Puget Sound region and beyond.  We provide Managed IT Services, IT Support & Consulting, and integrate cloud and mobile technologies for companies who have complex IT needs but are too small to warrant having a dedicated IT department.

We’re a small but growing company that is focused on being the best IT Service Provider in the Seattle area.  Our team of 15 needs the right person to support our service team and make sure that we do a great job for our clients every single day.

Hybrid: Dynamic Computing has adopted a remote first approach.  We believe this to be a strategic advantage and continue to innovate on new ways technology can improve how we do business and help our clients.  The Operations and Procurement Specialist position will be a hybrid role, in person around 3 days a week or as needed for coverage purposes.

What kind of person are we looking for?

  • The “What If” Questioner – We need you to always be on the lookout for the next best thing or way of doing things – in every area! We’re a company that’s focused on moving forward, changing, and growing, and we need you to be one step ahead of our ever-changing needs.
  • An Agent of Change – You will be working with our Director of Operations to be continually moving things forward and trying to make this a better place. That means asking yourself what things we need to improve and being motivated to kick in the afterburners when needed to get things done.
  • The Perennial Team Player – We need you to be ready and willing to help with anything at the drop of a hat. Our Ops team relies on their Ops Specialist, and we need you to be excited about being a support and helping them complete their work and accomplish their goals.
  • A Communications Guru – You’ll be communicating with our clients and team members regularly and assisting them with all sorts of questions. You need to have amazing written and verbal communications skills, as you’ll be using them constantly.
  • Jack/Jill of All Trades – You need to have a knack for being good at anything you put your mind to. You’ll have your fingers in customer service, administration, and anything that comes up unexpectedly on a day-to-day basis.
  • A Swiss Watch – We need you to tick and tock like the best-oiled machine around. We’ll count on you to be here on time and ready to go to provide the needed support, wherever it might be needed that day.
  • A Tech Addict – You don’t need to have IT experience for this job (although it certainly doesn’t hurt). But you do need to like technology.  If you don’t know the difference between your mouse and your iPhone, this isn’t the right position for you.  The right candidate for this job will truly enjoy technology and want to learn new and exciting things.

So what will I be doing every day?

  • Full Gamut Procurement – You’ll oversee quoting things like laptops and parts, ordering from vendors, RMAs, and tracking and logistics to ensure that the appropriate parts are in-stock, ordered, and/or received at the appropriate time to have the service operations run efficiently.  You’ll also be assisting with overseeing inventory levels.
  • Back up Operations Coordination – At times you’ll be covering for our Operations Coordinator, which means being the first person our clients talk to when they contact us, monitoring our general mailbox and communicating with our clients through e-mail and our ticketing system, and monitoring our service queue throughout the day to ensure that our service team’s workload is evenly spread and manageable.
  • Internal Reporting & Analysis – We are excited to have several reporting tools that you will be using to create any manner of reports and dashboards to assist our teams with keeping track of their activities and saving time.
  • Invoicing – You’ll be responsible for billing product to our clients as well as routine tasks for monthly billing. Our clients may ask questions, so you are expected to be able to answer high level questions on invoices.
  • General Finance/Operational/Administrative Assistance – This pretty much means anything and everything else that comes up.  You’ll be assisting the Finance Manager and the Director of Operations with a variety of tasks. In addition, you’ll also be working on inter-departmental projects.

What are the requirements for this position?

Here is a list of our “must-haves” in an Operations and Procurement Specialist:

  • Excellent written and verbal communication skills – Have the ability to communicate professionally with both clients and team members.
  • Very detail oriented and organized – This position provides support to many different parts of our organization.  Your team members will rely on you to have an answer to their question or be able to find one quickly.  A good memory and knack for details and organization will greatly benefit our team.
  • Helpful, with a positive “can do” attitude – We’re a team, and we want you to be an integral part of it. This means we need you to help us, and we’ll help you, and we’ll all do it with smiles on our faces (at least most of the time).
  • Hard Working – We’re a company that’s growing, changing, and pushing the envelope every single day. We’re going to expect you to work hard and focus on moving yourself and our company forward.  It’ll be worth it.  We promise.
  • Possesses a high level of integrity / honesty – We want the truth, and to hear it from you straight without all the sugar coating. That’s what you’ll get from us, and we expect the same in return.
  • Reliable – The rest of the Ops team will be counting on you to do what you say you will – this means coming to work on time, being prepared for meetings, and being someone we can all depend on.
  • 2 Year (Associate’s/Technical) or 4 Year (Bachelor’s) Degree strongly preferred – preferably with a focus that involves heavy written communication.  Equivalent experience acceptable.
  • 3 Years’ minimum experience in a Customer Service/Operations role with significant growth/ownership over responsibilities required.

What do I get for all my hard work?

Good question!  Here’s the scoop on this position:

  • Money – The salary range for this position is $55 – $65k/year depending on experience.  After you’ve completed your training, you’ll be eligible for our roadmap-based bonus, which gives you the opportunity to earn an additional 10% of your salary each quarter.
  • Time – We’d like 40 hours/week from you.  It might be 45 some weeks, but hopefully not too often.  We’ll try our best not to have it hit 50.  And you’ll keep a roughly business hours schedule (we’re open 8:30 am – 5:00 pm).
  • Medical – We pay 100% of your medical insurance! (We’re not kidding). We’ll also contribute to your HSA account after you’ve been here for 6 months, and we’d encourage you to do the same (not to mention that you get a tax break for doing so).
  • Disability – We also pay 100% of the cost of a short and long-term disability insurance policy for you — it ensures that you continue to receive income if you get hurt and are unable to work.
  • Retirement – We provide a Simple IRA retirement plan, matched dollar per dollar for up to the first 3% of your salary, and you’ll become eligible after 6 months of employment.
  • Paid Holidays – You’ll get paid for 9 holidays without even showing up to work! You’ll get to pick either MLK or President’s Day, plus Memorial Day, 4th of July, Labor Day, Thanksgiving Day & following Friday, two days at Christmas, and New Year’s Day.
  • Additional PTO – You get 15 additional paid personal days off per year — you can use them if you’re sick or for a vacation.
  • Transit Pass – You’ll get an ORCA card that entitles you to free transit on the bus, train, light rail and more that you can use to get to work (and for your personal use).

How do I apply?

Please submit your resume and cover letter through the job board.  You can also see all the positions currently available on our website. No phone calls or recruiters please.  If you’re serious about this job, please tell us “why” you’re the person we’re looking for.  We’re looking forward to learning more about you!

Thanks for taking the time to read our novel of a job posting.  We hope you are as excited about this opportunity as we are!